Is the system totally secure from unauthorized use?
The software contains security permission levels throughout, granting certain access to the appropriate persons.Yes.

How often should I backup my data file?
You should backup your data file every day. Depending on the size of your data file, you may or may not be able to save it to a floppy disk. If the file becomes too large to fit on a floppy, you should either save it to another computer on your network (if you’re running a network), or save it to a zip drive. Create multiple locations for your backup data file and rotate where you save your data file. For example, create an Odd Day backup file and an Even Day file.Yes.

I’ve seen medical billing software for sale. Why shouldn’t I do my own billing?
The answer to this question depends on the specific needs of your practice. In some cases, it does make more sense to do some or all of the billing in-house. That’s why we carefully evaluate your needs and advise you accordingly. We will not try to sell you something you don’t need. The patient calls our toll free number, which is always answered by an account representative. Questions are answered courteously, and all efforts are made to expedite a settlement.Yes. The system allows you to create your own colors and types of appointments with time perimeters. The system will automatically search and find the next available appointment for that type of appointment and associated time frame.Yes. You must be set up as an Administrator in order to install and setup MDC for the first time.

Is your Practice Management System completely integrated with Electronic Health Records (EHR)?
Yes. We allow the user the flexibility to create the medical record using any of those tools as necessary.The Office Suite version comes complete with all recent CPT and ICD-9 codes. You can also purchase the codes on CD. These CD’s are sold separately from MDC.Yes. You must be set up as an Administrator in order to install and setup MDC for the first time.

What if I don’t have medical billing software?
Signature CLAIMS works with many different software packages and we can recommend a few for you to shop around and explore. If you have a need to JUST send in some claims electronically, Signature CLAIMS does have our Provider CLAIM SOFTWARE built into the communications software.You should backup your data file every day. Depending on the size of your data file, you may or may not be able to save it to a floppy disk. If the file becomes too large to fit on a floppy, you should either save it to another computer on your network (if you’re running a network), or save it to a zip drive. Create multiple locations for your backup data file and rotate where you save your data file. For example, create an Odd Day backup file and an Even Day file.Yes. As long as our software support agreement is in force you will receive all upgrades and enhancements to our software at no charge.

Can I run MDC on a Network? What do I need?
Yes, MDC can run on an office network. You will need one MDC Office Suite User License and one or more Additional MDC Office Suite Licenses. Our Total Package Systems provide everything necessary for MDC networking. Your office must be pre-wired for networking. In many cases, we can provide assistance in office wiring.The demo program has all the features and functionality of the licensed MDC Office Suite program. The demo program will shutdown after 100 transactions or after 30 days, whichever comes first.